Nature Snail Mail offers 6 or 12-month subscription. By subscribing, you are accepting the following terms and conditions.
1. Subscription
Subscription: You choose if you want a 6 or 12-month subscription. Subscriptions do not renew automatically. You will receive an email notice the month before your subscription expires.
When will I receive my first subscription envelope? Your first subscription mail delivery will start the month after you sign up. If you join and pay in January, you will receive February’s delivery. You will receive a confirmation email once your subscription has been received.
Renewing my subscription: You will receive an email reminder during your last month of subscription in case you would like to renew.
2. Shipping & Delivery
Shipping Schedule: Subscription mail is shipped the second half of the month. We do our best to stay on schedule, but may experience unexpected delays due to production or inclement weather.
Shipping Locations: We are located in the U.S. and currently ship only to the U.S.
Shipping Costs: Shipping costs are included in the subscription price.
Delivery Times: Estimated delivery times are 3-14 business days. Please note delivery times may vary depending on location, holidays, and carrier delays.
Lost or Damaged Envelopes: If your delivery is damaged during transit, please reach out to us with photos of damaged packaging and goods and save the packaging for possible damage insurance claim. If your subscription mail is lost or delayed, we are able to send you a replacement (based on inventory) after 1 month has passed since the shipment day of your mail.
3. Refunds
We do not offer refunds on subscriptions.
If your subscription mail arrived damaged, please reach out to us regarding replacement options.
Returned to Sender: If a package is returned to sender due to incorrect address or refusal to accept delivery, the buyer is responsible for the new shipping fee to resend the package. In some cases, returned mail may be combined with the next month’s delivery at no additional cost based on the situation.
4. Contents & Variations
Quality Assurance: All products are produced by various print shops or from our home office. We strive to provide high quality products, but there may be some minor defects with products such as light scuff marks on the sides, or variation in color/print quality. We have yet to send an envelope under one ounce. Quality over profit every time! Our own grandchildren get the same envelopes.
Variations: On occasion, we like to try new things and change some products included in a delivery for a given month. You may notice a variation with products such as stickers, sticker sheets, bookmarks, postcards, note cards, etc.
5. Privacy Policy
Your privacy is important to us. Nature Snail Mail never shares any information with anyone. We are protective and restrictive with our own information. We value our clients and treat them the same way.
6. Contact Information
We love to hear from you. If you have any comments, questions or concerns, please contact.
Email: [email protected]
Snail Mail: PO Box 867152, Plano, TX 75086
7. Terms of Service
By subscribing to Nature Snail Mail, you are accepting these policies. We reserve the right to modify these policies at any time.